As the crown of being the top five remains with Bangalore, Delhi, Manila, Mumbai and Dublin, the 2007 Global Services and Tholons special report lists the top 50 emerging outsourcing cities By Juhi Bhambal, Global Services, and Avinash Vashistha, Tholons
This 2007 Global Services-Tholons Study ranks top 50 emerging outsourcing cities for sourcing IT and BPO Services. As there are some global outsourcing cities that stand as clear winners, we have kept the top five obvious choices out of this ranking that need no introduction. The ranking table below also lists some country specific information like GDP, currency and exchange rate, and the standard time zone for all cities.
Further, a city that offers excellent call-center services may not have skills and infrastructure to provide, say, engineering services. This makes it even more necessary for a customer to understand which location can provide a certain kind of services better. The second table in this article lists these global cities by functions.
There is also a section called "Bloggers Speak" that lists some city nominations by our readers. globalservicesmedia.com had invited the readers to nominate global cities that they believe are ideal for sourcing functions.
Top 50 Emerging Outsourcing Cities |
Rank | Cities | Country | City highlights |
| | | GDP* ($ billion) | Currency* | Exchange rate** $1 = | Standard time zone*** (GMT) |
1 | Chennai | India | 804 | Indian rupee (INR) | 40.45 | GMT+5:30 |
2 | Hyderabad | India | 804 | Indian rupee (INR) | 40.45 | GMT+5:30 |
3 | Pune | India | 804 | Indian rupee (INR) | 40.45 | GMT+5:30 |
4 | Cebu City | Philippines | 116.9 | Philippine peso (PHP) | 47.07 | GMT+8 |
5 | Kolkata | India | 804 | Indian rupee (INR) | 40.45 | GMT+5:30 |
6 | Ho Chi Minh City | Vietnam | 48.43 | Vietnamese dong (VND) | 16,183.00 | GMT+7 |
7 | Colombo | Sri Lanka | 27.4 | Sri Lankan rupee (LKR) | 113.27 | GMT+5:30 |
8 | Shanghai | China | 2,518 | Chinese yuan (CNY) | 7.52 | GMT+8 |
9 | Chandigarh | India | 804 | Indian rupee (INR) | 40.45 | GMT+5:30 |
10 | Beijing | China | 2,518 | Chinese yuan (CNY) | 7.52 | GMT+8 |
11 | Cairo | Egypt | 85.37 | Egyptian pound (EGP) | 5.65 | GMT+2 |
12 | Hanoi | Vietnam | 48.43 | Vietnamese dong (VND) | 16,183.00 | GMT+7 |
13 | Shenzhen | China | 2.518 | Chinese yuan (CNY) | 7.52 | GMt+8 |
14 | Buenos Aires | Argentina | 210 | Argentine peso (ARS) | 3.14 | GMT-3 |
15 | São Paulo | Brazil | 967 | Brazilian reai (BRL) | 1.92 | GMT-3 |
16 | Kraków | Poland | 337 | Polish zlotych (PLN) | 2.72 | GMT+1 |
17 | Curitiba | Brazil | 967 | Brazilian reai (BRL) | 1.92 | GMT-3 |
18 | Dalian | China | 2.518 | Chinese yuan (CNY) | 7.52 | GMT+8 |
19 | Santiago | Chile | 111.8 | Chilean peso (CLP) | 515.10 | GMT-4 |
20 | Prague | Czech Republic | 118.8 | Czech koruna (CZK) | 19.88 | GMT+1 |
21 | Coimbatore | India | 804 | Indian rupee (INR) | 40.45 | GMT+5:30 |
22 | Guangzhou | China | 2.518 | Chinese yuan (CNY) | 7.52 | GMT+8 |
23 | Pasig City | Philippines | 116.9 | Philippine peso (PHP) | 47.07 | GMT+8 |
24 | Belfast | Ireland | 204.4 | Euro (EUR) | 0.72 | GMT Offset |
25 | Johannesburg | South Africa | 201.4 | South African rand (ZAR) | 7.19 | GMT+2 |
26 | Warsaw | Poland | 337 | Polish zlotych (PLN) | 2.72 | GMT+1 |
27 | Brno | Czech Republic | 118.8 | Czech koruna (CZK) | 19.88 | GMT+1 |
28 | Budapest | Hungary | 113.2 | Hungarian forint (HUF) | 183.73 | GMT+1 |
29 | San José | Costa Rica | 21.39 | Costa Rican colon (CRC) | 516.71 | GMT-6 |
30 | Glasgow City | U.K. | 1,930 | British pound (GBP) | 0.49 | GMT Offset |
31 | Perth | Australia | 644.7 | Australian dollar (AUD) | 1.19 | GMT+8 |
32 | Kuala Lumpur | Malaysia | 132.3 | Malaysian ringgit (MYR) | 3.49 | GMT+8 |
33 | St. Petersburg | Russia | 733.6 | Russian ruble (RUR) | 25.41 | GMT+3 |
34 | Accra | Ghana | 10.21 | Ghanaian Cedi (GHS) | 0.93 | GMT Offset |
35 | Halifax | Canada | 1,088 | Canadian dollar (CAD) | 1.04 | GMT-4 |
36 | Baguio City | Philippines | 116.9 | Philippine peso (PHP) | 47.07 | GMT+8 |
37 | Leeds (Yorkshire & Humber) | U.K. | 1,930 | British pound (GBP) | 0.49 | GMT Offset |
38 | Birmingham, Alabama | U.S.A. | 13,210 | US dollar (USD) | 1 | GMT-6 |
39 | San Antonio, Texas | U.S.A. | 13,210 | US dollar (USD) | 1 | GMT-6 |
40 | Bratislava | Slovakia | 47.72 | Slovak koruna (SKK) | 24.25 | GMT+1 |
41 | Sofia | Bulgaria | 28.06 | Bulgarian lev (BGL) | 1.41 | GMT+2 |
42 | Moscow | Russia | 733.6 | Russian ruble (RUR) | 25.41 | GMT+3 |
43 | Bucharest | Romania | 80.11 | Romanian leu (RON) | 2.38 | GMT+2 |
44 | Brasília | Brazil | 967 | Brazilian reai (BRL) | 1.92 | GMT-3 |
45 | Oklahoma City, Oklahoma | U.S.A. | 13,210 | US dollar (USD) | 1 | GMT-6 |
46 | Monterrey | Mexico | 743.5 | Mexican peso (MXN) | 11.08 | GMT-6 |
47 | Tallinn | Estonia | 13.89 | Estonian kroon (EEK) | 11.28 | GMT+2 |
48 | Kiev | Ukraine | 82.36 | Ukrainian hryvna (UAH) | 4.98 | GMT+2 |
49 | Ljubljana | Slovenia | 37.92 | Slovenian euro (EUR) | 0.72 | GMT+1 |
50 | Juãrez | Mexico | 743.5 | Mexican peso (MXN) | 11.08 | GMT-7 |
* Country-specific information; **official exchange rate as of 12th Sept. ’07; *** City-specific information
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